Incident with Digital Banking

Incident Report for Solaris

Resolved

The incident is now resolved.

Posted Dec 04, 2018 - 16:23 CET

Monitoring

Our Digital Banking service is back up and works normally across the board. We'll keep monitoring for the next 30 minutes before resolving this incident.

Posted Dec 04, 2018 - 16:09 CET

Update

Our Digital Banking endpoints are now unavailable while we pursue our efforts to bring our API endpoints back up. We will update this incident in 30 minutes.

Posted Dec 04, 2018 - 15:44 CET

Update

Most of our Digital Banking endpoints are up again but the performance of transaction processing is still degraded. We keep investigating the issue and will provide an update in 30 min.

Posted Dec 04, 2018 - 15:24 CET

Investigating

Our Digital Banking endpoints are currently responding with 5xx. We are investigating the issue and will provide updates in 30 minutes.

Posted Dec 04, 2018 - 15:06 CET

This incident affected: Digital Banking.