All Systems Operational

About This Site

At solarisBank, we believe that when you succeed, we succeed. That’s why we take disruptions to your business very seriously, and are constantly trying to ensure that everything is running smoothly. We use this status page to always keep you updated about any maintenance activities or incidents impacting our products.

If you need further assistance contact us at support@solarisbank.de

API Uptime ? Operational
90 days ago
99.99 % uptime
Today
Digital Banking ? Operational
Cards ? Operational
Consumer Loan ? Operational
SME Lending ? Operational
Payments & Escrow ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Mar 19, 2019

No incidents reported today.

Mar 18, 2019

No incidents reported.

Mar 17, 2019
Resolved - The incident affecting our Payments API was resolved. Our service is back on track and working like a charm.

If we can assist you with anything in relations to this incident, let us know at support@solarisbank.de.
Mar 17, 06:14 CET
Investigating - We’re experiencing issues with the performance of our Payments API. We're already actively working on resolving them and will keep you updated shortly.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Mar 17, 06:11 CET
Resolved - The incident affecting our Digital Banking API was resolved. Our service is back on track and working like a charm.

If we can assist you with anything in relations to this incident, let us know at support@solarisbank.de.
Mar 17, 06:13 CET
Investigating - We’re experiencing issues with the performance of our Digital Banking API. We're already actively working on resolving them and will keep you updated.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Mar 17, 06:10 CET
Resolved - We're happy to report that we're no longer experiencing service interruptions.

If we can assist you with anything in relations to this incident, let us know at partner-support@solarisbank.de
Mar 17, 06:13 CET
Investigating - Oops. We're experiencing service interruptions. We're already working on resolving the situation and will keep you posted shortly.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Mar 17, 06:10 CET
Resolved - Our Loans API is back in business. The issue at hand was addressed successfully.

If we can assist you with anything in relations to this incident, let us know at support@solarisbank.de.
Mar 17, 06:07 CET
Investigating - We've detected an issue affecting the performance of our Lending API. We're already investigating and will keep you posted.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Mar 17, 06:07 CET
Resolved - We're happy to report that we're no longer experiencing service interruptions.

If we can assist you with anything in relations to this incident, let us know at partner-support@solarisbank.de
Mar 17, 06:07 CET
Investigating - Oops. We're experiencing service interruptions. We're already working on resolving the situation and will keep you posted shortly.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Mar 17, 06:02 CET
Resolved - Our Loans API is back in business. The issue at hand was addressed successfully.

If we can assist you with anything in relations to this incident, let us know at support@solarisbank.de.
Mar 17, 06:07 CET
Investigating - We've detected an issue affecting the performance of our Lending API. We're already investigating and will keep you posted.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Mar 17, 06:06 CET
Resolved - The incident affecting our Payments API was resolved. Our service is back on track and working like a charm.

If we can assist you with anything in relations to this incident, let us know at support@solarisbank.de.
Mar 17, 06:07 CET
Investigating - We’re experiencing issues with the performance of our Payments API. We're already actively working on resolving them and will keep you updated shortly.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Mar 17, 06:03 CET
Resolved - The incident affecting our Digital Banking API was resolved. Our service is back on track and working like a charm.

If we can assist you with anything in relations to this incident, let us know at support@solarisbank.de.
Mar 17, 06:07 CET
Investigating - We’re experiencing issues with the performance of our Digital Banking API. We're already actively working on resolving them and will keep you updated.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Mar 17, 06:02 CET
Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 13, 2019
Resolved - The incident affecting our Digital Banking API was resolved. Our service is back on track and working like a charm.

If we can assist you with anything in relations to this incident, let us know at support@solarisbank.de.
Mar 13, 12:22 CET
Investigating - We’re experiencing issues with the performance of our Digital Banking API. We're already actively working on resolving them and will keep you updated.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Mar 13, 12:17 CET
Resolved - Our Loans API is back in business. The issue at hand was addressed successfully.

If we can assist you with anything in relations to this incident, let us know at support@solarisbank.de.
Mar 13, 12:22 CET
Investigating - We've detected an issue affecting the performance of our Lending API. We're already investigating and will keep you posted.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Mar 13, 12:17 CET
Resolved - The incident affecting our Digital Banking API was resolved. Our service is back on track and working like a charm.

If we can assist you with anything in relations to this incident, let us know at support@solarisbank.de.
Mar 13, 12:22 CET
Investigating - We’re experiencing issues with the performance of our Digital Banking API. We're already actively working on resolving them and will keep you updated.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Mar 13, 12:17 CET
Resolved - The incident affecting our Payments API was resolved. Our service is back on track and working like a charm.

If we can assist you with anything in relations to this incident, let us know at support@solarisbank.de.
Mar 13, 12:20 CET
Investigating - We’re experiencing issues with the performance of our Payments API. We're already actively working on resolving them and will keep you updated shortly.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Mar 13, 12:16 CET
Resolved - The incident affecting our Digital Banking API was resolved. Our service is back on track and working like a charm.

If we can assist you with anything in relations to this incident, let us know at support@solarisbank.de.
Mar 13, 12:19 CET
Investigating - We’re experiencing issues with the performance of our Digital Banking API. We're already actively working on resolving them and will keep you updated.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Mar 13, 12:15 CET
Mar 12, 2019

No incidents reported.

Mar 11, 2019
Resolved - The incident affecting our Digital Banking API was resolved. Our service is back on track and working like a charm.

If we can assist you with anything in relations to this incident, let us know at support@solarisbank.de.
Mar 11, 14:38 CET
Investigating - We’re experiencing issues with the performance of our Digital Banking API. We're already actively working on resolving them and will keep you updated.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Mar 11, 14:33 CET
Resolved - The incident affecting our Digital Banking API was resolved. Our service is back on track and working like a charm.

If we can assist you with anything in relations to this incident, let us know at support@solarisbank.de.
Mar 11, 14:38 CET
Investigating - We’re experiencing issues with the performance of our Digital Banking API. We're already actively working on resolving them and will keep you updated.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Mar 11, 14:33 CET
Resolved - We're happy to report that we're no longer experiencing service interruptions.

If we can assist you with anything in relations to this incident, let us know at partner-support@solarisbank.de
Mar 11, 13:25 CET
Identified - Good news: This incident alert was automatically triggered due to a misconfigured monitoring tool. We're currently working on bridging this gap. Meanwhile, please disregard this alert and accept our apologies for the inconvenience caused. All API endpoints across all products function as usual.
Mar 11, 13:12 CET
Investigating - Oops. We're experiencing service interruptions. We're already working on resolving the situation and will keep you posted shortly.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Mar 11, 12:45 CET
Resolved - The incident affecting our Payments API was resolved. Our service is back on track and working like a charm.

If we can assist you with anything in relations to this incident, let us know at support@solarisbank.de.
Mar 11, 13:16 CET
Identified - Good news: This incident alert was automatically triggered due to a misconfigured monitoring tool. We're currently working on bridging this gap. Meanwhile, please disregard this alert and accept our apologies for the inconvenience caused. All API endpoints across all products function as usual.
Mar 11, 13:14 CET
Investigating - We’re experiencing issues with the performance of our Payments API. We're already actively working on resolving them and will keep you updated shortly.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Mar 11, 12:43 CET
Resolved - Incident on Business Lending resolved.

We’ve resolved the issue on Business Lending and everything is back to normal again. Should you have any further issues releated to this incident, please contact us at support@solarisbank.de.
Mar 11, 13:15 CET
Identified - Good news: This incident alert was automatically triggered due to a misconfigured monitoring tool. We're currently working on bridging this gap. Meanwhile, please disregard this alert and accept our apologies for the inconvenience caused. All API endpoints across all products function as usual.
Mar 11, 13:12 CET
Investigating - We’re experiencing some issues with Business Lending performance. We are working to bring it back to normal.

Once we have an update, we inform you right away. If you have any questions to this incident, please contact us at support@solarisbank.de.
Mar 11, 12:45 CET
Resolved - The incident affecting our Digital Banking API was resolved. Our service is back on track and working like a charm.

If we can assist you with anything in relations to this incident, let us know at support@solarisbank.de.
Mar 11, 13:15 CET
Identified - Good news: This incident alert was automatically triggered due to a misconfigured monitoring tool. We're currently working on bridging this gap. Meanwhile, please disregard this alert and accept our apologies for the inconvenience caused. All API endpoints across all products function as usual.
Mar 11, 13:14 CET
Investigating - We’re experiencing issues with the performance of our Digital Banking API. We're already actively working on resolving them and will keep you updated.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Mar 11, 12:41 CET
Mar 10, 2019

No incidents reported.

Mar 9, 2019
Resolved - Our core banking is fully functional again after a few minutes of downtime. We apologize for the inconvenience. Please reach out to support@solarisbank.de should you need further assistance.
Mar 9, 12:13 CET
Investigating - We're experiencing an unplanned downtime at core banking level. A limited number of endpoints of our Digital Banking and Consumer Loan APIs, such as new account and loan creation, are momentarily out of reach. We're currently investigating and will provide another update in 30 minutes.
Mar 9, 12:01 CET
Mar 8, 2019

No incidents reported.

Mar 7, 2019

No incidents reported.

Mar 6, 2019

No incidents reported.

Mar 5, 2019

No incidents reported.