All Systems Operational

About This Site

At solarisBank, we believe that when you succeed, we succeed. That’s why we take disruptions to your business very seriously, and are constantly trying to ensure that everything is running smoothly. We use this status page to always keep you updated about any maintenance activities or incidents impacting our products.

If you need further assistance contact us at support@solarisbank.de

API Uptime   ? Operational
90 days ago
100.0 % uptime
Today
Digital Banking   ? Operational
Cards   ? Operational
Consumer Loan   ? Operational
SME Lending   ? Operational
Payments & Escrow   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 23, 2018

No incidents reported today.

Oct 22, 2018

No incidents reported.

Oct 21, 2018

No incidents reported.

Oct 20, 2018

No incidents reported.

Oct 19, 2018

No incidents reported.

Oct 18, 2018

No incidents reported.

Oct 17, 2018

No incidents reported.

Oct 16, 2018
Resolved - The incident is now resolved.
Oct 16, 23:43 CEST
Monitoring - We are no longer observing any degraded service performance. We are however monitoring actively before we declare this incident resolved.
Oct 16, 23:32 CEST
Investigating - We are currently experiencing issues with account creation due to technical issues with a upstream service provider. Our specialists are already working on a solution. As soon as we have new information, we will reach out to you immediately. In case of question, please contact us at support@solarisbank.de
Oct 16, 23:06 CEST
Resolved - Our Loans API is back in business. The issue at hand was addressed successfully.

If we can assist you with anything in relations to this incident, let us know at partner-support@solarisbank.de
Oct 16, 23:17 CEST
Investigating - We've detected an issue affecting the performance of our Lending API. We're already investigating and will keep you posted.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at partner-support@solarisbank.de
Oct 16, 23:02 CEST
Resolved - We're happy to report that we're no longer experiencing service interruptions.

If we can assist you with anything in relations to this incident, let us know at partner-support@solarisbank.de
Oct 16, 23:14 CEST
Investigating - Oops. We're experiencing service interruptions. We're already working on resolving the situation and will keep you posted shortly.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at partner-support@solarisbank.de
Oct 16, 23:09 CEST
Oct 15, 2018
Resolved - The incident has been successfully resolved.
Oct 15, 14:08 CEST
Identified - We are currently facing an issue with an upstream service provider. This causes delays and interruptions in the processing of transactions.

Our expert teams have already investigated the issue. Once we have an update, we will inform you immediately. For further information please reach us at support@solarisbank.de
Oct 15, 13:40 CEST
Oct 14, 2018

No incidents reported.

Oct 13, 2018

No incidents reported.

Oct 12, 2018

No incidents reported.

Oct 11, 2018

No incidents reported.

Oct 10, 2018
Resolved - We have successfully resolved the issue and all transactions have been processsed.

Should there still be abnormalities, please get in touch with us.
Oct 10, 21:58 CEST
Identified - We are currently experiencing issues with an upstream service provider.
This issue has caused interruptions in the processing of transactions.

For further information please reach us at support@solarisbank.de
Oct 10, 19:06 CEST
Oct 9, 2018

No incidents reported.