All Systems Operational

About This Site

At Solarisbank, we believe that when you succeed, we succeed. That’s why we take disruptions to your business very seriously, and are constantly trying to ensure that everything is running smoothly. We use this status page to always keep you updated about any maintenance activities or incidents impacting our products.

If you need further assistance contact us at support@solarisbank.de

API Uptime ? Operational
90 days ago
99.97 % uptime
Today
Digital Banking Operational
Cards ? Operational
Consumer Lending ? Operational
SME Lending ? Operational
Payments & Escrow ? Operational
Person Identification ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 22, 2020

No incidents reported today.

Sep 21, 2020

No incidents reported.

Sep 20, 2020
Completed - The scheduled maintenance has been completed.
Sep 20, 13:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 11:00 CEST
Scheduled - We want to give you a heads up of an upcoming core banking maintenance. It will take place on Sunday, 20.09.2020 from 11:00 am until 01:00 pm.
During this maintenance window:
->Customers can pay with cards, no impact on card payments expected.

->Customers can still send money, but the bookings will be delayed.

-> New customer accounts which are blocked stay blocked until our maintenance is completed.

->One consumer loan can be taken, but each subsequent loan for same customer will fail until our maintenance is completed.

->New Credit line can be created, but no loan can be taken within this credit line. For existing credit line one loan can be taken, each subsequent one fails.

->Tax identifications for customers cannot be created nor updated until our maintenance is completed.

Thanks for your understanding.
Sep 16, 08:21 CEST
Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.