All Systems Operational

About This Site

At Solarisbank, we believe that when you succeed, we succeed. That’s why we take disruptions to your business very seriously, and are constantly trying to ensure that everything is running smoothly. We use this status page to always keep you updated about any maintenance activities or incidents impacting our products.

If you need further assistance contact us at support@solarisbank.de

API Uptime ? Operational
90 days ago
100.0 % uptime
Today
Digital Banking ? Operational
Cards ? Operational
Consumer Lending ? Operational
SME Lending ? Operational
Payments & Escrow ? Operational
Person Identification ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 3, 2020

No incidents reported today.

Dec 2, 2020
Resolved - This incident has been resolved.
Dec 2, 09:56 CET
Update - We are continuing to investigate this issue.
Dec 1, 17:07 CET
Investigating - On the API's, transactions will be accepted but will be only processed after performance is back to normal (internal, clearing, partner exchange, SEPA transactions).
Dec 1, 00:06 CET
Dec 1, 2020
Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020
Completed - The scheduled maintenance has been completed.
Nov 26, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 07:00 CET
Scheduled - Dear Partners,

Please be informed of a planned AWS migration for our product services on 26.11.2020. We may experience a downtime for 5-15 minutes between 7.00 to 8.00 AM.

The below mentioned digital banking services would be affected during this transition. This migration would improve the availability of our digital banking product.

- escrow
- payments-swift
- sepa-direct-debit
- seizure
- psd2-account-payment-and-consent

Let us know in case you have any further questions in this regard.

Thank you for your understanding,

Solarisbank
Nov 19, 10:10 CET
Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020
Completed - The scheduled maintenance has been completed.
Nov 21, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 08:00 CET
Update - Dear Partners,

Sequel to the last communication about the Core Banking scheduled maintenance on Production.

We would like to inform you that at completion of the maintenance, further processing and sanity checks for another 10 hours within the night of Saturday, November 21st to Sunday, November 22nd will take effect, there may be delay in bookings during this time.

Warm regards,
Nov 13, 15:25 CET
Scheduled - Dear Partners,

We will like to inform you before hand of a planned release on 21.11.2020. The release is expected to last between 8:00 am and 6:00 pm

During this maintenance window, on the API's, transactions will be accepted but will be only processed after maintenance has concluded (internal, clearing, partner exchange, SEPA transactions). This is relevant for customers on BLZ 11010100

No further impact is expected.

Thank you for your understanding.

Warm Regards,
Nov 4, 11:51 CET
Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.