Monitoring - Our provider reported they are facing unexpected technical issues and is in the process of restoring the full functionality.
Currently, they provide search and structured data retrieval, however, the pdf document types (Register Report, Shareholder List and Articles of Association) are unfortunately not available.

Partner Impact:
You can expect delays in uploading documents since automated document retrieval is not possible for DE pdf document types (Register Report, Shareholder List and Articles of Association)

We are working in collaboration with the provider in order to mitigate the impact.

In case of any questions or concerns, please contact us by sending an email to incidents@solarisbank.de or through our dedicated ticketing platform

Jun 8, 19:50 CEST

About This Site

At Solarisbank, we believe that when you succeed, we succeed. That’s why we take disruptions to your business very seriously, and are constantly trying to ensure that everything is running smoothly. We use this status page to always keep you updated about any maintenance activities or incidents impacting our products.

If you need further assistance contact us at incidents@solarisbank.de.

Other ? Operational
Cards ? Operational
Digital Banking ? Operational
Lending ? Operational
Payments ? Operational
Identification ? Operational
Authentication ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
On Sunday, 24th of July 2022 from 02:00 until 07:00 for 5 hours, SCHUFA will be undergoing scheduled standard maintenance. The maintenance will have a direct impact on our production environment and we might receive errors on all SCHUFA endpoints, which will concern, e.g.
--> Consumer Loans, Consumer Credit Lines, Freelancer Overdrafts.
--> DiBa: Decoupled Card for Consumers onboarding
--> BankIdent
--> SPay Onboarding
Endpoints affected
--> Person credit record
--> Schufa Identcheck
--> Kontocheck
During the maintenance, partners who have the above mentioned products cannot perform customer onboarding. We will actively monitor our services during the maintenance window and will take appropriate actions in case of any exceptions. In case of any questions feel free to reach out to us at incidents@solarisbank.de

Posted on Jan 17, 11:32 CET
On Sunday, 23rd of October 2022 from 02:00 until 07:00 for 5 hours, SCHUFA will be undergoing scheduled standard maintenance. The maintenance will have a direct impact on our production environment and we might receive errors on all SCHUFA endpoints, which will concern, e.g.
--> Consumer Loans, Consumer Credit Lines, Freelancer Overdrafts.
--> DiBa: Decoupled Card for Consumers onboarding
--> BankIdent
--> SPay Onboarding
Endpoints affected
--> Person credit record
--> Schufa Identcheck
--> Kontocheck
During the maintenance, partners who have the above mentioned products cannot perform customer onboarding. We will actively monitor our services during the maintenance window and will take appropriate actions in case of any exceptions. In case of any questions feel free to reach out to us at incidents@solarisbank.de

Posted on Jan 17, 11:33 CET
Past Incidents
Jun 26, 2022

No incidents reported today.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.

Jun 16, 2022

No incidents reported.

Jun 15, 2022

No incidents reported.

Jun 14, 2022

No incidents reported.

Jun 13, 2022

No incidents reported.

Jun 12, 2022

No incidents reported.