All Systems Operational

About This Site

At solarisBank, we believe that when you succeed, we succeed. That’s why we take disruptions to your business very seriously, and are constantly trying to ensure that everything is running smoothly. We use this status page to always keep you updated about any maintenance activities or incidents impacting our products.

If you need further assistance contact us at support@solarisbank.de

API Uptime ? Operational
90 days ago
99.96 % uptime
Today
Digital Banking ? Operational
Cards ? Operational
Consumer Loan ? Operational
SME Lending ? Operational
Payments & Escrow ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Feb 23, 2019

No incidents reported today.

Feb 22, 2019

No incidents reported.

Feb 21, 2019

No incidents reported.

Feb 20, 2019

No incidents reported.

Feb 19, 2019

No incidents reported.

Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019
Resolved - The incident affecting our Digital Banking API was resolved. Our service is back on track and working like a charm.

If we can assist you with anything in relations to this incident, let us know at support@solarisbank.de.
Feb 14, 10:50 CET
Investigating - We’re experiencing issues with the performance of our Digital Banking API. We're already actively working on resolving them and will keep you updated.

We apologize for the inconvenience. Should you wish to reach out to us in the meantime, please email us at support@solarisbank.de.
Feb 14, 10:25 CET
Feb 13, 2019

No incidents reported.

Feb 12, 2019

No incidents reported.

Feb 11, 2019
Resolved - We are pleased to announce that the incident which affected the performance of our Digital Banking API has now been resolved. Incoming and outgoing payments get booked as usual.
Feb 11, 19:30 CET
Update - We have a Digital Banking incident ongoing since 10:00 AM and wanted to give you an update as to our continuous work on this fix.

What has happened?
- SEPA payments initiated past 10:00 from the API are not performed but wait in the queue and are not sent.
- All incoming SEPA payments, however, are fully booked.

What does this mean for you?
We have investigated and know the issue, but unfortunately do not yet have a timeline on this fix. None of your customer's SEPA transactions will be lost, but they will be delayed (by the most one day) until we confirm this fix. We will keep you updated as we progress here.
Feb 11, 17:28 CET
Identified - We have identified the problem and are working on the fix now.
Feb 11, 14:36 CET
Investigating - We have noticed a processing issue and are now currently investigating it. We will have further information for you shortly.
Feb 11, 14:04 CET
Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.