Planned Partial Outage Maintenance for Multiple API Services

Scheduled Maintenance Report for Solaris

Completed

The scheduled maintenance has been completed.

Posted Jan 10, 2022 - 03:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 10, 2022 - 01:00 CET

Scheduled

A Planned Partial Outage Maintenance for Multiple API Services has been scheduled on our Production environment. This maintenance is needed in order to improve the quality of our services.

All services mentioned in Expected Partner and Customer impact sections may experience intermittent interruptions throughout the maintenance window, lasting for approx. 2 minutes each, which may result in 5xx error messages being returned from our endpoints.

Expected Partner Impact:

Cards:
• account-messages - ability to get messages for Partners
(Solarisbank Internal services will not be able to get, update or create messages)
• Ability to get, update or create account limits for sdd_collection_applications or
sdd_collection_limits
• decoupled-card-dunning - ability to get dunnings

Digital Banking:
• Balance or bookings retrieval (including generation of account statements)
• Delay in webhook delivery (booking webhooks, ACR webhooks)
• Currency Exchanges
• Creating and retrieving account closure requests (ACRs)
• Retrieving information about an account
• Initiation of payments (SEPA Credit Transfer, SEPA Direct Debit), including reservations

Identity:
• Delay in having accounts being opened, however no 5xx error messages will be returned on
external endpoints

Lending:
• Identification origination (fronting loans)

Expected Customer Impact:

Cards:
• Card payments will be declined if authorization falls into certain moments of the maintenance

Digital Banking:
• Limited availability to send payments, perform top-up settlements, money transfers, retrieve
account
balance, trigger account closure request, display account details and make currency
exchanges
• Virtual IBAN management
• Reference accounts

Lending:
• Freelancer credit line
• Fronting loans

Impacted endpoints:

Cards:
• All endpoints mentioned in the API documentation:
https://docs.solarisbank.com/sbdf35fw/api/v1/#5dSIS4pN-cards

Digital Banking:
• All endpoints mentioned in the API documentation will be available with minimum
experienced service degradation, except for information about: GET account postings,
reservations and balance related endpoints (which will be unavailable):
https://docs.solarisbank.com/core/api/v1/#6f8mOLcm

Lending:
• GET v1/consumers/persons/{person_id}/fronting_loans/{loan_id}
• GET /v1/businesses/{business_id}/fronting_loans/{loan_id}

Regular scheduled maintenance activities are required in order to maintain a high standard for the quality of services offered by Solarisbank. We apologize for any inconveniences this planned maintenance may cause.

In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.

Posted Dec 30, 2021 - 12:43 CET

This scheduled maintenance affected: Other, Cards, Digital Banking, Lending, Payments, Identification, and Authentication.