Duplicate SEPA File processing for BLZ 11010100

Incident Report for Solaris

Resolved

The fix has been implemented and reversal transactions have been processed on affected customer accounts.

Posted Mar 30, 2021 - 13:39 CEST

Identified

We identified the duplicated bookings and we will reach to the affected partners individually.

Posted Mar 29, 2021 - 18:46 CEST

Investigating

We are experiencing double bookings. Issue is found and the respective team is working on resolving it.

Posted Mar 29, 2021 - 17:55 CEST

This incident affected: Digital Banking and Payments.